AI workflow automation
Missed calls · answered
Enquiries · qualified
Jobs · booked
Follow-ups · handled
AI workflows for UK HVAC businesses that answer, qualify, book and follow up — without adding more admin.
Missed call · 19:42
Voicemail · unheard
Quote · not sent
WhatsApp · no heat
Callback · forgotten
Invoice · overdue 21d
Service due · no reminder
Enquiry · out of area
Engineer · double booked
Missed call · 07:15
Certificate · expired
Follow-up · day 9
Scene 02 — The chaos
Every business runs on noise.
Most of it is money leaving quietly.
Scene 03 — Signals
Nothing is created. Everything is caught.
Your business already speaks. This is the first thing that listens.
07:15 · missed call · s6 postcode
08:02 · form · annual service
08:44 · whatsapp · no hot water
09:10 · callback requested
09:38 · quote opened · not answered
Inbound call · 11:26
Boiler down · commercial
Out of hours · 22:41
Repeat customer · LS11
Landlord · 6 properties
Read in 4 seconds · every enquiry
Scene 03 — Intelligence
It knows what the job is worth before you pick up.
Six judgements, made in the time it takes the phone to ring twice.
Intent
Breakdown, not a quote
Urgency
No heat · today
Location
LS11 · in area
Value
£380 estimated
History
Serviced 2024
Next move
Book 14:30 slot
Scene 04 — Action
The work happens while you drive.
You read the summary at six o’clock.
vervevista · live run
01
Answer the call
voice agent
Queued
02
Qualify the job
intake rules
Queued
03
Book the engineer
live diary
Queued
04
Send the quote
same day
Queued
05
Chase the follow-up
day 3 · day 7
Queued
06
Raise the invoice
on completion
Queued
Scene 04 — Workflows
Every enquiry should go somewhere.
01
AI call handling
Answered · logged · triaged
02
Lead qualification
Job type · urgency · area
03
Booking workflows
Slot held · engineer told
04
Customer follow-up
Day 3 · day 7 · closed
05
Internal notifications
Right person · first time
06
Quote & review reminders
Sent without chasing
Scene 05 — On the tools
It keeps moving while you’re under a boiler.
You come back to a full diary, not a full inbox.
09:14
Missed call answered · booked 14:30
10:02
Quote sent · LS11 · awaiting reply
11:38
Out-of-area enquiry declined politely
13:20
Engineer notified · route updated
16:05
Follow-up chased · day 3
18:41
Service reminder queued · annual
Scene 06 — Outcomes
Nothing urgent. Nothing missed.
Same team. Same vans. Fewer things falling through.
Fewer missed opportunities
Every call reaches something
Consistent follow-up
Chased on a schedule, not a whim
Less repetitive admin
Evenings back off the laptop
We don’t publish numbers we can’t stand behind. On a review call we’ll walk through your own call log instead.
Scene 07 — Your numbers
Do the arithmetic yourself.
Three numbers you already know by heart.
Indicative · 4.33 weeks per month
Scene 08 — Objections
Ask the awkward ones.
01
Will it sound like a robot on the phone?
02
How long before it’s actually running?
03
Do I need to change the software I use?
04
What happens when it gets something wrong?
05
Is this worth it for a two-van operation?
06
How do we know it will work for us?
Turn the signals you already receive into work that moves itself forward.
Signals in. Booked work out.
Book a workflow review
Built around the way your business already works